Established in 2024

Challenge and support for CBS and our clients

The CBS Advisory Board provides both challenge and support to the Managing Partner, drawing on the significant experience, sector insight and corporate backgrounds of its members.

Its members bring executive experience across financial services, payments, retail operations, change and technology.

David, Alan, Kate and Andrew have previously been CBS clients, giving them both experience of and confidence in CBS as a change partner.

Our members

Meet the Advisory Board

Experienced leaders from banking, payments, retail and technology.

David Bowerman

David Bowerman

Advisory Board Member

Formerly MD of UK & European Operations at RBS, Vice-chairman of Citizens Bank and COO at Tesco Bank

David is an experienced financial services leader, having spent nearly 40 years in retail banking in the UK and the US. Initially with RBS/NatWest and more recently with Citizens Bank in North America and Tesco Bank, where, as COO, his responsibilities included technology, operations, security, property and procurement.

He now works as a non-executive director, supporting a number of smaller start-up and scale-up businesses across different sectors, as well as being a trustee at a prominent Scotland-wide charity.

Alan Hyndman

Alan Hyndman

Advisory Board Member

Formerly of Sainsbury’s Bank, Bank of Scotland, Tesco Bank, Standard Life and TSB

With over 35 years’ experience in financial services, Alan is an IT director and consultant specialising in large-scale technology transformation. During his career, he has established and led complex IT functions, driving innovation and operational excellence, principally within retail banking.

More recently, he has advised on strategic technology initiatives across financial services and retail. Alan brings experience in digital transformation, change delivery, risk management and strategic IT governance to the advisory board.

Andrew Murphy OBE

Andrew Murphy OBE

Advisory Board Member

CEO of TEAL Group. Formerly of the John Lewis Partnership and Bain & Company

Andrew is a widely respected retail executive and board advisor, whose career spans leadership roles in large-scale retail operations, transformation, technology, property and customer experience. He served almost a decade on the Executive Committee of the John Lewis Partnership, during which time he chaired the Scottish Retail Consortium, was founding chair of Essential Edinburgh and a director of Business LDN. He then became a senior advisor at Bain, before taking over as group CEO of the UK’s biggest toy retailer.

Recognised for his collaborative leadership, strategic skill and commercial acumen, Andrew has been a leading figure in UK retail for over 20 years.

Kate Frankish

Kate Frankish

Advisory Board Member and Payments Specialist

Formerly Chief Business Development Officer at Pay.UK

Kate is an ambitious, values-driven executive leader with over 30 years’ experience in regulated businesses, combining strategic vision, commercial acumen and strong leadership.

A recognised payments specialist, Kate is known for galvanising teams and delivering complex transformation, customer solutions and fraud prevention initiatives. At Pay.UK, she led the expansion of Confirmation of Payee and supported the introduction of mandatory reimbursement requirements.

Talk to CBS about your change agenda

Our Change Partners help you shape, define and deliver change, with ad-hoc advice from the Advisory Board when required.

Contact us