Payment Performance and Protection.

Through engaging with clients to help deliver payment related change, we can often identify operational activity where CBS is able to provide Deep Domain Expertise and Value for Money solutions that help to address challenges in how payment processes are working and being monitored.

A small number of CBS payment and financial crime SMEs deployed alongside the client’s payments team can help manage the payment agenda and look to leverage agreed opportunities, often related to recent internal or external change.
 
The outcomes we see can include improved payment acceptance rates and reduced financial crime losses, along with our client's teams' capability improving through knowledge sharing.
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About CBS Consulting

How Does It Help?

Knowing you have access to genuine SMEs day to day can help you to

  • ensure smooth service provision
  • facilitate upskilling of your team,
  • enable improved handling of performance issues,
  • support better change adoption and
  • allow faster remediation of agreed action plans

We never expect our engagements to be permanent, but we understand there are times when you need a level of support in the medium term to get operational performance to where you need it to be.

 

What can we provide?

First and foremost, we can provide SMEs with genuine industry knowledge of how to get things done day to day.

Then, from our wider engagements we bring insights on good practice that can accelerate improvement in your business.

And we’ll make sure we have regular check ins at management level to get feedback on performance and to collaborate with you to determine what your future needs are and how CBS can help to deliver them.

 

Why Choose Us?

Within CBS we have decades of experience of working with Financial Services and Retail clients to deliver the payment outcomes that matter for their customers.

We bring a fantastic blend of deep domain expertise in financial services , retail, payments, digital automation, risk and regulatory activity.

Our Guiding Principles include a Focus on Outcomes, Value for Money and Skills Transfer that mean we are well suited to augmenting day to day service.

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Discuss Your Payments Service Needs With Us

At CBS Consulting, we specialise in delivering exceptional services tailored to your specific brief. We are eager to discuss the following with you:

Project Scope: Share objectives and requirements for a clear understanding.

Challenges & Opportunities: Address obstacles and explore potential benefits.

Desired Deliverables: Define project outcomes to align expertise and goals.

Timeline & Resources: Establish realistic schedule and allocate necessary resources.

Collaboration & Communication: Foster open dialogue for successful project delivery.

Budget Considerations: Work within financial framework for cost-effective solutions.

Our Clients

From Global Banks to Mutuals and Credit Unions.

Investment & Wealth Managers to Insurance providers.

Retailers, Fintechs and Public Sector.

For 20 years some of the UK's strongest brands have worked with CBS as their Trusted Change Partner. 

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Case Studies

Tesco Bank Image
Wilmington Trust Core Banking Platform Procurement
John Lewis Partnership –Customer Payments Review
Zego Risk Framework
Part VII Preparation
Back Book Migration
Fiserv, Agiliti, Software-as-a-Service Retail Banking Platform
M&T Bank – March 2023
John Lewis Financial Services Credit Card Migration
Secure Trust Bank – Loan Product Offboarding
John Lewis Partnership Payment Services Directive 2
NS&I