Last updated 3 November 2026
This Cookie Policy explains how CBS Change Partners uses cookies and similar technologies on www.cbschangepartners.co.uk.
What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, local storage and scripts that help a site remember settings, understand usage or support forms and chat.
We use them to run the website, host forms and meetings, and understand how visitors use our pages. More detail about personal data is in our Privacy Policy.
Your cookie choices
When you first visit the site, our cookie banner lets you accept or decline non-essential cookies, or choose by category. We only set analytics cookies if you accept them. Strictly necessary cookies are always active because the site needs them to work. Our website chat also sets one cookie when it loads (messagesUtk, described below) so it can recognise you if you start a chat.
You can change your choice at any time.
Types of cookies we use
Strictly necessary
These make the site work and remember your cookie choices. They include security cookies and the cookies HubSpot uses to record whether you accepted or declined cookies.
Analytics
These help us understand how the site is used, for example which pages are visited and whether forms are completed. On this site they are set by HubSpot. If you submit a form after accepting analytics cookies, HubSpot can link your earlier page visits on this site to your contact record.
Functionality
These support features such as our website chat. The chat widget sets its cookie when it loads so that, if you start a chat, the conversation can continue as you move between pages.
Advertising
We do not currently use advertising cookies or pixels on this website. If we add them, we will update this policy and ask for your consent before they are set.
HubSpot cookies on this site
| Cookie | Category | Purpose | Duration |
|---|---|---|---|
| __hs_cookie_cat_pref, __hs_opt_out, __hs_initial_opt_in | Necessary | Remember your cookie choices | Up to 6 months (__hs_initial_opt_in: 7 days) |
| __cf_bm | Necessary | Bot protection for HubSpot services (set by Cloudflare) | 30 minutes |
| __hstc | Analytics | Tracks visits, including first and latest visit | 6 months |
| hubspotutk | Analytics | Identifies your browser so form submissions can be linked to your visits | 6 months |
| __hssc | Analytics | Tracks sessions and page views within a session | 30 minutes |
| __hssrc | Analytics | Detects when the browser restarts, to identify new sessions | Session |
| messagesUtk | Functionality | Set when the chat widget loads; recognises chat users so chat history can be shown | 6 months |
HubSpot may update its cookies from time to time. Its current list is in HubSpot’s cookie guide.
Other providers
Our pages load fonts and code libraries from Google Fonts, cdnjs (Cloudflare) and the jQuery CDN. These providers receive your IP address so they can deliver the files. We do not use them to set cookies.
How to control cookies
Use the Cookie settings button above to change your choices on this site. You can also block or delete cookies in your browser settings. Guidance is available from your browser’s help pages and from independent sites such as allaboutcookies.org.
If you block all cookies in your browser, some features of this website, including HubSpot forms, chat or meetings, may not work as intended.
Where a marketing email includes unsubscribe controls, you can also stop further marketing emails that way, separate from cookie settings.
Contact us
Questions about cookies or this policy: info@cbschangepartners.co.uk.
CBS Change Partners
83 Princes Street
Edinburgh
EH2 2ER
We may update this Cookie Policy from time to time. The latest version will always be published on this page.